Business computer services change at a rapid pace, and it's wise for customers to keep an eye on the biggest trends in the industry. Let's take a look at four trends that you may want to learn about.
While the cloud has been a buzzy topic in the world of business computer support for a while, it has become a major part of many ecosystems in the last few years. Cloud-based computing involves using collections of off-site servers to provide highly scalable and resilient systems. For example, a company might use the cloud to handle its data backup needs, ensuring critical data can survive on-site systems failures.
A major advantage of the cloud is that it can be scaled. If you only need a few gigabytes of storage, for example, that can be provided cost-effectively while also leaving room for your storage needs to grow by several orders of magnitude.
Frequently referred to as SaaS, software-as-a-service has become a popular way for many major companies to provide applications to customers. Adobe Photoshop and Microsoft Office, for example, have been moved toward SaaS platforms. This allows companies to reduce upfront costs for expensive applications. Also, SaaS applications are constantly updated, meaning your applications won't fall behind because you didn't buy the newest and shiniest version.
The amount of speed your on-site network can deliver is now largely up to you. Gigabit-speed networks have become the norm thanks to improvements in both Cat 5/6 cables and significant reductions in the prices for fiber-optic network cables. If you have a video production company that needs to pull 10 Gb, 4K video from an on-site file server, for example, you'll now be able to complete that task in seconds rather than minutes. Anyone who hasn't updated their networking hardware and wiring in the last decade or so should seriously consider an upgrade.
With the growing influence of major data privacy regulations like HIPAA and GDPR, it has become more important than ever before to provide the right level of access to your company's users. This is achieved in a modern ecosystem by providing tightly defined levels of access. A user in the sales department, for example, can be configured to have access to no more files and resources than are required to do their job. Your business computer support team can even set up an admin user that can dole out or revoke privileges.